Shipping policy

 

Shipping Policy

 

At PlasterLink, we aim to dispatch all orders as quickly and efficiently as possible to ensure you receive your items without delay.


Free Standard Delivery

 

We offer FREE standard UK delivery on all orders.


Estimated delivery time:

  • 3–5 working days

 

Orders are usually dispatched within 1 working day, any orders placed before 14.30 will be dispatched same working day 

 

Fast Track Delivery (1–2 Working Days)

 

Need your order sooner? We also offer a Fast Track Delivery Service at checkout.

 

Estimated delivery time:

  • 1–2 working days

 

Fast Track orders placed before our daily cut-off time(14.30) are prioritised for dispatch.

 

Delivery Information

 

  • Orders are dispatched Monday to Friday (excluding bank holidays)

  • Once your order has been shipped, you may receive tracking information via email or SMS where available

  • Delivery times are estimates and may occasionally vary due to courier delays or peak periods

 

Incorrect Addresses

 

Please ensure your delivery details are entered correctly at checkout. We cannot be responsible for delays or failed deliveries caused by incorrect address information provided by the customer.

If an order is returned to us due to an incorrect or incomplete address, additional postage charges may apply for re-delivery.

 

Damaged or Missing Deliveries

 

If your order arrives damaged or you believe items are missing, please contact us within 48 hours of delivery at:

📧 support@plasterlink.co.uk


Please include your order number and photographs where applicable so we can resolve the issue promptly.

 

Delivery Areas

 

We currently ship throughout the United Kingdom. For delivery enquiries outside the UK, please contact us before placing your order.